Patient Outcomes Talent Acquisition for Global Pharmaceutical Leader

We placed 19 contractors in Patient Outcomes roles, enhancing strategies and advancing product innovation.

The Challenge

A global pharmaceutical company with over 80,000 employees and nearly 100 commercialized products approached us with a critical recruitment need. As market leaders in healthcare innovation, their Patient Outcomes department required specialized contractors to advance commercial strategies and enhance product development. Their internal Talent Acquisition team faced challenges in meeting the technical demands of the department due to hiring restrictions on permanent roles, creating an urgent need for a tailored recruitment solution.

Our Approach

To address the client’s challenges, Barrington James deployed a specialized recruitment strategy tailored to their Patient Outcomes department. Key steps in our approach included:

•  Immersive Understanding: Our recruitment consultants conducted detailed meetings with department heads and hiring managers to identify technical skill gaps and role-specific needs.
  
  
• Specialized Focus: We prioritized hard-to-fill roles, including Clinical Outcome Assessment (COA), Patient-Centered Outcomes (PCO), Health Economics and Outcomes Research (HEOR), Medical Affairs, and Biostatistics.
  
  
• Streamlined Communication: A single account manager oversaw the recruitment process, ensuring seamless collaboration and maintaining candidate engagement throughout lengthy hiring timelines
  
  
• Custom Talent Plans: We designed bespoke recruitment strategies, leveraging our deep sector knowledge and extensive network of specialized professionals.

Results and Outcomes

Over three years, we successfully placed 19 contractors across critical roles in the Patient Outcomes department. These hires significantly strengthened the client’s patient-centric outcomes strategy, delivering measurable business impacts, including:

• Enhanced Commercial Strategies: By elevating patient voices as a core element of value messaging, the company optimized COA end-point strategies and advanced product innovation.
  
  
• Candidate Satisfaction: Despite extended timelines inherent to large organizations, we maintained high levels of candidate engagement, ensuring smooth placements.
  
  
• Long-Term Partnership: The quality of our candidates and ability to deliver for niche skillsets established Barrington James as a trusted partner, supporting the client’s growth and innovation.

Why Our Approach Stood Out

• Expertise in Hard-to-Fill Roles: Our deep life sciences sector knowledge and extensive candidate network allowed us to quickly source highly specialized talent.
  
  
• Collaborative Approach: By aligning closely with the client’s Talent Acquisition team, we filled skill gaps without disrupting internal processes.
  
  
• Efficiency and Reliability: Our fast and consistent delivery ensured projects remained on track despite the constraints of permanent hiring restrictions.

Client Feedback

“They have been highly responsive and willing to work with me on sourcing several staff for my team. I would definitely work with Barrington James again, especially for sourcing skillsets that are hard to find. The speed with which they’re able to find qualified candidates has been incredibly helpful to keep the business moving. We’ve had great success with the candidates sourced, which has been instrumental to our progress.”

– VP & Global Head of Patient-Centered Outcomes

Need Specialized Talent to Support Your Strategies?

Barrington James partners with leading pharmaceutical and life sciences companies to deliver tailored recruitment solutions for critical and niche roles. If your organization faces challenges with hard-to-find skills or internal hiring restrictions, contact us today to discover how we can support your success and drive innovation.